Privacy Policy

Introduction

Shrike Labs LLC ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

Personal Information You Provide

• Account Registration: Name, email address, password, company name, phone number
• Billing Information: Payment method, billing address, subscription tier
• Profile Information: Profile picture, bio, preferences
• Communications: Messages, feedback, support inquiries
• GitHub Integration: GitHub username, repository data, code repository access

Information Collected Automatically

• Usage Data: Pages visited, time spent, clicks, scroll depth
• Device Information: Device type, operating system, browser type
• IP Address: For security and analytics purposes
• Cookies: Authentication and preference settings
• API Calls: When using GitHub or other integrations

2. How We Use Your Information

• Provide and maintain our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your inquiries and customer support requests
• Monitor and analyze trends, usage, and activities
• Improve and optimize our services
• Detect and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience
• Send marketing and promotional communications (with your consent)

3. Information Sharing and Disclosure

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processors (Stripe, Apple, Google)
• Analytics providers
• Email service providers
• Cloud infrastructure providers (Railway, Vercel)

Legal Requirements

We may disclose your information when required by law or to protect our rights, privacy, safety, or property, and that of our users and the public.

Business Transfers

In the event of merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4. Data Security

We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, and destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Encrypted storage of sensitive data
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee confidentiality agreements

5. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Account data is retained while your account is active. You may request deletion of your data at any time by contacting us at mark@shrikelabsllc.com.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: Request a copy of your personal information
• Right to Correction: Request correction of inaccurate data
• Right to Deletion: Request deletion of your data
• Right to Data Portability: Request your data in a portable format
• Right to Opt-Out: Opt-out of marketing communications

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or alert you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use portions of our services.

8. Third-Party Links

Our services may contain links to third-party websites. This Privacy Policy applies only to our services. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: